JMN Lux Hair Collections FAQ

Choosing the right method depends on three key factors:
• Budget – Some methods are more cost-effective upfront or over time.
• Lifestyle – Your daily routine, how often you style, and how active you are play a huge role.
• Hair Quality & Density – Your natural hair’s texture, thickness, and condition determine what method will blend best and cause the least stress.

A professional consultation is essential to ensure the safest, most suitable option for you.

Yes, but only at your own risk.

Because extensions are processed and no longer attached to a living root, they react differently to colour than your natural hair. Always consult a professional—never use box dyes or bleach on extensions.

Yes, absolutely! However:

• Avoid tight or high hairstyles for long periods (no more than 6 hours at a time).

• Wearing your hair up daily may put strain on your natural hair, especially with longer extensions.

• Always use silk or snag-free bobbles to prevent tension or breakage.

Virgin hair means it has:

• Followed a slow and gently process 

• All cuticles aligned in the same direction, reducing tangling and matting

• A longer lifespan, better styling performance, and a more natural blend

It’s the most premium, long-lasting option available and ideal for those investing in long-term wear.

Our extensions are designed to last 12–18 months, but this depends entirely on:

• Your aftercare routine

• Styling habits

• Products used

• Maintenance schedule

Every client’s wear time is individual. Proper care is essential for longevity.

Every 6–8 weeks.

This includes:

• Removing the tapes

• Washing and blow drying your natural hair

• Refitting the extensions with fresh adhesive

Skipping timely re-tapes can result in slippage, matting, or damage.

Hair extensions are a luxury investment—and like natural hair, they’re vulnerable to certain external factors. Here’s what can cause discolouration and shedding, and how to avoid it:

⸻

🌈 Discolouration – What Causes It?

Even high-quality, virgin hair extensions can discolour if exposed to the wrong products or environmental elements. Common causes include:

1. Suncream / Tanning Products

• Chemical ingredients, especially avobenzone, react with blonde and light-coloured extensions, turning them orange, pink, or green.

• Even a small amount on your hands or skin can transfer to your hair.

✅ Prevention Tip: Keep hair tied up or covered when applying products to skin. Wash hands before touching hair.

⸻

2. Hard Water / Minerals

• Water with high levels of iron, copper, chlorine, or calcium can oxidize and tint your extensions.

• Particularly common when travelling or using unfiltered shower heads.

✅ Prevention Tip: Use a shower filter to reduce mineral exposure.

⸻

3. Chlorine & Salt Water

• Both strip moisture and can fade colour or create a green tint, especially in lighter hair.

• Also causes tangling and dryness.

✅ Prevention Tip: Avoid pools/hot tubs or wear a swim cap. Rinse hair immediately if exposed.

⸻

4. Incorrect Products

• Products that contain sulphates, alcohol, or parabens can strip colour and dry out the hair, leading to fading or patchy tone.

✅ Prevention Tip: Only use sulphate-free, extension-safe products.

⸻

5. High Heat Styling

• Excessive heat styling can dull the colour, cause brassiness, or fade toner prematurely.

✅ Prevention Tip: Always use a heat protectant and keep tools below 180°C / 350°F.

1. Lack of Oil & Moisture

• Extensions don’t get natural oils from the scalp, so they dry out faster and begin to shed from the weft or bonds.

✅ Prevention Tip: Apply a lightweight extension-safe oil twice daily, focusing on mid-lengths and ends.

⸻

2. Brushing or Rough Handling

• Tugging, brushing too harshly, or using the wrong brush can loosen strands and cause shedding.

✅ Prevention Tip: Use a loop brush or extension-safe detangling brush and always support the roots while brushing.

⸻

3. Incorrect Washing Routine

• Leaving the hair wet for too long, using rough towel drying, or washing too frequently with harsh products causes stress on the bonds and hair fibres.

✅ Prevention Tip: Blow-dry after every wash using a gentle technique and always use sulphate-free shampoo.

⸻

4. Heat or Chemical Damage

• High heat, bleaching, or incorrect toning can weaken the hair shaft, leading to split ends and shedding.

✅ Prevention Tip: Only tone under professional guidance and avoid colouring extensions at home.

Proper care is essential to protect your investment and your natural hair. Here are our non-negotiable care rules:

✅ Use sulphate-free shampoo and conditioner

❌ Do not let your extensions come into contact with chlorine (pool or hot tub) – it can cause matting, dryness, and discolouration.

❌ Avoid getting suncream on your extensions – this can stain lighter tones and cause yellowing or orange patches.

🔥 Always use a heat protectant when styling. Extensions are more vulnerable to heat damage than your natural hair.

💧 Never allow your extensions to dry naturally – rough drying can cause tangling at the root. Always use a cool to warm blow-dry with downward tension.

🪔 Oil your extensions twice daily (mid-lengths to ends only) using an extension-safe oil. This keeps the hair hydrated and prevents dryness or breakage.

It’s important to understand the distinction between the two:

Maintenance (every 6–8 weeks)

• Extensions remain in your hair

• We remove any product build-up and shedding

• Extensions are moved back up to the root

• Quicker and more affordable than a full refit

• Helps maintain hair health and blend

Refit (after 8+ weeks or when extensions have been removed)

• Hair extensions are fully removed

• Hair is cleansed, prepped, and re-mapped for correct placement

• New pattern fitted based on current hair condition and density

• Requires more time and is a higher-cost service

A weft is a continuous curtain of hair sewn or beaded into a track across your head. It’s:

• Great for adding lots of volume and length quickly

• Ideal for medium to thick hair types

• Low maintenance (fewer individual points than nanos or bonds)

•Excellent for clients who style their hair often or want full-body looks

Nano-ring extensions are one of the smallest and most discreet methods available. They’re:

• Perfect for fine or delicate hair due to their lightweight design

• Applied strand by strand for natural movement

• Virtually invisible when correctly fitted

•A great option if you want a subtle, seamless result

We recommend avoiding pools, hot tubs, and seawater altogether. Chlorine and salt water can cause tangling, dryness, and colour damage. If exposure is unavoidable, wear a swim cap and rinse the hair immediately afterward.

Yes, but be mindful:

• Avoid direct contact with suncream, especially on lighter hair shades

• Wear a hat or scarf to protect from UV damage

• Keep hair braided and well-oiled to prevent drying out

No. Extensions should never be left to dry naturally, as this increases the risk of tangling at the roots. Always blow-dry them fully using gentle tension and a downward motion.

Yes, you must use sulphate-free products and extension-safe heat protectants and oils. Regular products can break down the bonds or dry the hair, reducing extension life.

Twice daily. Apply oil to the mid-lengths and ends to prevent dryness, tangling, and breakage. Avoid the root area to prevent slippage